The condition lawyer general’s place of work has filed match versus an Allentown house enhancement firm, accusing it of misleading, substantial-force revenue practices.
Curtis Total Services, Inc., took edge of prospects — lots of of whom had been aged and lived on your own — by employing misleading techniques to trick them into paying out for unneeded function, Lawyer Typical Josh Shapiro stated in a information release.
The suit names the organization and two workers, supervisor Richard Value and industry supervisor Matthew Cost.
“Curtis Complete Services flat out lied to Pennsylvanians,” Shapiro claimed. “They misinformed consumers about their right to terminate contracts and in some circumstances, refused cancellation outright. They applied lousy information, partial facts, and filthy tricks to pad their expenditures at the expense of older Pennsylvanians.”
The accommodate prices that the organization suggested customers invest in items that have been needless and in some situations inappropriate for the customer’s house. Some customers were asked to sign incomplete invoices that were being later loaded out or altered by a Curtis worker, the suit claims, though prospects who tried out to terminate contracts ended up generally refused, and in some circumstances threatened with lawsuits.
The Prices allegedly utilized large-force and scare methods to persuade shoppers their overall health and safety have been at chance if they did not make encouraged purchases and insisted on commencing perform instantly to discourage next opinions.
Shoppers were specified the effect that they ended up having out a bank loan for property advancement solutions in a sure sum, only to later on understand they experienced signed up for a credit card and were being dependable for buys in excess of the sum verbally agreed to, the match charges.
Shapiro’s news launch cited the case of Kathy Reither of Northampton County, who known as Curtis Full Support two times right before Christmas when her furnace was owning problems. “Curtis Complete Services produced all these claims,” Reither mentioned. “All these things that ended up erroneous with my furnace, that if he even experimented with to clear my furnace it was likely to crumble. All lies.”
Buyers who feel they or household customers may well have been victims of misleading procedures by Curtis Overall Services can file a complaint on the web with the Bureau of Customer Security, e mail [email protected] or call 800-441-2555.
Individuals are also urged to request aged household users if they experienced a unfavorable working experience with Curtis Total Company and report any these kinds of problems to the Workplace of Lawyer General’s Bureau of Client Protection.
Contractors who have information and facts regarding the alleged enterprise techniques of this enterprise really should also get in touch with the bureau, Shapiro mentioned. The fit was filed in Lehigh County Court docket by deputy attorneys normal Melissa Kaplan and Shawn Bachman.